Terms and Conditions

Terms of Use at Vampiratesurfboards.com ABN 28 161 985 333

The use of this site is governed by the policies, terms and conditions set forth below.
Please read them carefully. Your use of this site accepts your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and condition. Your submission of any purchase to vampiratesurfboards.com indicates acceptance of these terms and conditions.
Vampirate Surfboards Pty Ltd reserves the right to make changes to this site and these terms and conditions at any time.
By ordering or registering on Vampiratesurfboards.com you grant us the right to add your contact details to our database and email transactional order, shipping and product review emails. From time to time we may contact you about offers and new products. Unsubscribe via link or contacting us at gnechshapes@hotmail.com can easily remove you from the marketing communications.


Vampirate Surfboards Pty Ltd actively seeks to comply with Australia’s privacy laws. We aim to ensure that our privacy policy continually meets all legal requirements in order to maintain and honour your privacy. For more information about the Australian National Privacy principles, see the Federal Privacy Commissioners website: http://www.privacy.gov.au


Vampiratesurfboards.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. Vampiratesurfbioards.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders must be obtain pre approval with an acceptable form of payment, as established by our credit and fraud avoidance department and methods. We may require additional verifications and information before accepting any order.


Vampiratesurfboards.com is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving reason; upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received.


Surfboards are a fragile shipping item and we do our best to package and protect your goods for shipping. Vampirate Surfboards Pty Ltd are not responsible for the damage of your surfboard by the courier or shipping agent.
We are not responsible for to you or any person claiming through you for any loss or damage to goods in transit cause by an event of any kind by any person.
The delivery times made known to you are estimates only and Vampirate Surfboards Pty Ltd is not liable for late delivery.
We are not liable for any loss, damage or delay occasioned to you arising from late delivery of the goods.


The shipping address for your order is shown in the checkout and on your order confirmation emails. In the event that an incorrect address was entered, address changes can only be made until the order has began being processed
Vampirate Surfboards Pty Ltd takes no responsibility for orders shipped to an incorrect or invalid address and is not liable for any loss associated.

All pricing is in Australian dollars.
Prices are subject to change without notice. There may be duties and taxes added to your package by the destination country. You will be responsible for these upon delivery and are not included in your order total. All credit cards are charged in Australian dollars.


Some orders may incur a customs or import duty tax or charge. Vampirate Surfboards Pty Ltd do not have control over these charges or can we advise what these charges will be as it is based on the local countries laws and duties and regulations. Please contact your local customs office for your local rules and regulations. The customer on delivery of order must pay all charges.
Orders cannot be returned to the sender and Vampirate Surfboards Pty ltd will never pay these custom charges on your behalf. If you refuse to pay your parcel will be abandoned, and Vampirate Surfboards Pty Ltd will not be held responsible for any loss of funds or goods as a result of this occurrence.


Vampirate Surfboards is committed to customer satisfaction – if you receive any merchandise that you are unhappy with for any reason, simply email us surfers@vampiratesurfboards.com
We will happily exchange or refund your item provided the item and packaging are in the original condition with the original tags attached
Faulty goods must be notified of the fault within 7 days of purchase.
Returns must be made within 7 days of notice to Vampirate Surfboards.
Returns must be in as new condition unless a faulty item.


We repair faulty goods at a reasonable cost or replace items that are deemed by us to be faulty manufacture by Vampirate Surfboards.
In some cases, faulty items cannot be repaired and a replacement or refund will be offered.
All warranties and repairs are at the discretion of Vampirate Surfboards Pty Ltd.


If notified before goods have been dispatched, Vampirate Surfboards can accommodate order cancellations. If items have been shipped, Vampirate surfboards reserves the right to refuse order cancellations or charge a cancellation fee should we be able to request the return of the package from our delivery service.


This site is owned and operated by Vampirate Surfboards Pty Ltd. Unless otherwise specified, all materials appearing on the site, including the text, site designs, logos, graphics, icons and images, as well as the selection, assembly and arrangement thereof, are the sole property of Vampirate Surfboards Pty Ltd.
All software used on the site is the sole property of Vampirate Surfboards Pty Ltd or hose supplying the software.
You may use the content of this site for your enjoyment and viewing pleasure and for the purpose of shopping on this site or placing an order on this site.
No Materials from this site can be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or by any means without Vampirate Surfboards Pty ltd prior written permission.
All rights here are reserved.
Any unauthorized use o the materials appearing on the site may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties.


In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing, Vampiratesurfboards.com have the right to refuse or cancel any orders placed for product listed at the incorrect price.


All orders are subject to pre-authorization checks to ensure sufficient funds are available and to confirm the validity of the payment method. The total amount for the order will be frozen on your account and this amount is taken when the order is dispatched. Some credit cards may be subject to a $1 authorization check, which will be released back to you.
Authorizations will appear as pending charges on your card, but you will only be charged once for a single order when it is dispatched. Orders cancelled before shipment may still have this authorization held.


Promotions, discounts and promotional codes are valid for the specified time period for online purchases of merchandise only and may be used one time only unless otherwise stated.
One time Promotions must be used in their entirety in a single purchase. Any amounts not redeemed in the applicable purchase will be forfeited. Promotions cannot be combined with other promotions.
Promotion does not apply to gift certificates, shipping, GST or duties or similar service costs.
If merchandise was purchased at a promotion price and subsequently returned, you will be issued a credit or refund at the promotional price and if the promotion has expired it cannot be applied to a replacement or future order.
Vampiratesurfboards.com can extend or terminate a promotion at any time.

This site may contain links to other sites on the Internet that are owned and operated by third parties.
You acknowledge that Vampiratesurfboards.com is not responsible for the operation of or the content located on or through a third party site.